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In response to COVID-19, many of our employees are working remotely. While we still have service representatives answering the phones, it may be harder to get through, and time on hold may be longer than usual. If you have trouble getting us by phone, please send a detailed request to the e-mail address below, and we will get back with you. Thank you for your patience during this time.

You can contact us by:

Phone: 888-331-5344

Fax: 616-452-1337

E-mail: customerservice@steadypower.com

For all written price quotes, we will need:

  • Your name, phone number, e-mail, city/state/zip.
  • Product name/sku (if known) or product description/specs required.
  • Any desired options or accessories.

For Generator Quotes, please include capacity (kW), Voltage/Phase/Frequency, Type (Portable, Mobile, Standby, PTO, etc.), Fuel (Gasoline, Diesel, LP, Natural Gas, etc.), and any other specific requirements.

For Commercial Transfer Switch Quotes, please indicate Type (Manual or Automatic), Amperage, Voltage/Pole/Phase/Frequency, Neutral (Solid or Switched), Transition (Open, Closed, etc.), Service Entrace Rated or not, Enclosure (Indoor or Outdoor), and any other specific requirements.

For Load Bank Quotes, see here for a list of required information.